Shipping policy

Please note orders will be shipped to the nearest PEP STORE to your Address using PEP PAXI COURIER SERVICES or COURIER GUY

Shipping policy


Thank you for shopping at The BONABUY!

We are committed to providing you with fast and reliable shipping. Here is our shipping policy:
FOR SHIPPING WE ONLY USE PEP PAXI COURIER SERVICES

Processing Time:
* Orders are typically processed within 14 business days of being placed. This includes order verification, packing, and shipping preparation.
* Please note that processing times may vary slightly depending on the volume of orders  and immediate availability of stock.


Delivery Time:
* Once your order has shipped, delivery typically takes 3 to 5 working days within South Africa.

Tracking Information:
* You will receive a tracking number via SMS once your order has shipped.
* You can use the tracking number to monitor the status of your order on PEP PAXI COURIER Website 
*Once your order has arrived you will get an sms for collection at your nearest PEP STORE.

Shipping Address:
* Please ensure that your shipping address is correct and complete when placing your order.

Shipping Delays:
* While we strive to deliver your order on time, unforeseen circumstances such as weather conditions, carrier delays, or holidays may cause delays.
* We will keep you updated on any shipping delays and provide you with the latest information.